The first National Mental Health Experience Survey is being introduced across Ireland by the National Care Experience Programme.
The survey gives adults who have experienced inpatient mental health care an opportunity to share their views on the care they received. It will help identify areas of good experience, as well as areas where improvements are needed.
The survey is being carried out by the National Care Experience Programme on behalf of the Department of Health, the Mental Health Commission and the Health Service Executive.
Who may be invited to take part?
Adults aged 18 and over may be invited to complete the survey if they are discharged from a participating inpatient mental health unit or hospital during the survey period and have an address in the Republic of Ireland.
People who are eligible will receive an invitation by post a few months after discharge.
How to take part
People invited to take part can complete the survey by:
- returning the completed survey in the Freepost envelope provided
- scanning the QR code in their invitation letter and completing the survey online using their unique survey code
Taking part is voluntary.
Why the survey matters
The survey asks about people’s experience of inpatient mental health care, from admission through to discharge and follow-up care.
Responses will be anonymised and combined to produce reports on people’s experiences of inpatient mental health care in Ireland. The findings will be used to help improve and shape services for others.
Find out more
More information is available at www.yourexperience.ie.
You can also contact the survey team by Freephone on 1800 314093 from Monday to Friday, 9am to 5pm, or email info@yourexperience.ie.
Support
If this topic brings up difficult feelings, support is available through your GP or mental health team.
You can also visit www2.hse.ie/mental-health/ or free-text HELLO to 50808 for an anonymous chat with a trained volunteer, any time.